sebuah hipotesis mengenai evaluasi studi kasus dari hal yang biasa dilakukan oleh pemustaka untuk memberikan penilaian bagi pelayanan perpustakaan yang efektif.
Although outcome assessment is almost universally expected by accreditation committees, it is difficult for librarians to determine the methods that should be employed for completing such assessments. Case Study Research: A Program Evaluation Guide for Librarians provides guidance for developing an effective program-assessment method using a case-study approach.